Public sector reform – the answer starts with…?

October 23, 2010 by · View Comments 

I hate posing a question when I don’t feel I have something to contribute to the answer. So when asked what needs to happen to make the step changes required in our public service organisations, I felt challenged by the complexity. The truth is, the smallest local authority in this country (and I’ve worked with some) is way more complex than the largest global private sector company (and I’ve worked with some). So how do we make real change happen.